It's okay to call Starbucks coffee hacks. Americans have been taught that theirs is the only real coffee. But it's burned and nasty tasting. What they do have is a lot of investors creating the empire. They have convenience (Starbucks are everywhere), consistency (the product tastes the same everywhere, even if it is burned) and they offer clean places for people to gather. But coffee lovers don't really go there for coffee.
I made a little comparison between Starbucks and my micro roasting coffee company last December. I think it's an honest appraisal. It's by comparing that we learn more.
http://wickedcoffees.com/what-does-starbucks-have-that-wicked-doesnt