Well, dont expect too much from Starbucks, i actually call them STARSUCKS! So, expect image building tactics and fancy names but no substance.
Now, i think that Starsucks has singlehandedly given a bad name to Baristas. A Barista is an artist in the preparation of coffee, an expert, and a good one will make the difference in the way a cup of coffee tastes, just like a chef will make a difference in the way a piece of meat looks and tastes in your plate.
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